"Where the Blue and Gold color scheme isn't décor—it's a promise."
Why I Am Here
That's the Graduate promise. It's also how I operate. I took an underperforming Autograph Collection property and transformed it into #1 in Iowa in one year. Not through luck. Through a bold 6-week community relaunch, destination F&B concepts, and the relentless belief that hotels should be cultural hubs, not just places to sleep.
Graduate Annapolis sits at a unique intersection: America's oldest state capital, the Naval Academy since 1845, Chesapeake Bay watermen, and St. John's College intellectuals. It's a town that holds traditions sacred while reinventing itself with every new class of Midshipmen. The hotel should do the same—honoring the heritage while creating new memories worth coming back for.
Trophy Room isn't just a restaurant—it's a stage. Parents Weekend watch parties. Commissioning Week celebrations. Army-Navy traditions. The Naval Academy has 180 years of story. Graduate Annapolis should be where those stories get told.
— Joseph Maddox
The Philosophy
The Game of Potential
I build teams because I know the friction between ambition and reality. I know what it's like for my experiences of life to be less than the ambition I have for my life. My drive is to actualize that potential in others. Closing the gap between what a property could be and what the daily operation is. I don't just manage hotels; I elevate the people who run them.
High performance requires a game worth playing. If the rules are hidden or unfair, no one competes. I run operations by making the game explicit.
I democratize the data to create "Mini-GMs." I don't just teach tasks; I teach the business of hospitality. By giving every team member the scoreboard (KPIs, P&L flow-through, and Guest Satisfaction scores), I empower them to create experience at profitable scale. They aren't just serving guests; they are managing the asset.
I use a three-step system: Envision where we are going, accept Radical Accountability for where we are right now, and Map the Gap to build the bridge. This defines the work required: the systems, the training, and the activations needed to move from Here to There.
I don't ask you to leave your problems at the door; I ask you to remember that everyone has problems outside of that door. That shared reality makes Shared Gratitude, Mutual Respect, and Intentional Mentorship non-negotiables.
The Process
See the Potential → Shape the Process → Sell the Product
Every asset has hidden value. Graduate Annapolis has the Naval Academy calendar, Chesapeake Bay culture, the Arts District location, and 180 years of tradition waiting to be activated. Trophy Room isn't just a restaurant—it's a stage. Poindexter isn't just a coffee shop—it's a neighborhood anchor. I see where the magic is hiding.
Potential without process is just hope. I build the systems: monthly programming calendars, cross-departmental accountability, revenue management discipline, and a team culture that turns vision into execution. Every activation maps to a business outcome.
A hotel that nobody knows about is just a building. I position properties in their markets through strategic partnerships, earned media, and community engagement that makes the hotel essential to the neighborhood. Business of the Year in nine months. That's not luck—it's strategy.
The Alignment
Schulte Companies' mission is to "exude hospitality, be respectful and authentic, prioritize the needs of stakeholders, and make a positive impact." Here's how my experience maps directly to your requirements.
Proof of Work
Four-property portfolio across Iowa with distinct positioning needs: boutique, historic, extended-stay, and lifestyle segments.
ShapeBuilt unified operational standards while preserving individual property character. Cross-property programming calendar. Shared vendor relationships. Regional marketing strategy.
Sell$280M+ in combined asset value. Economies of scale without homogenization. Each property stronger because of portfolio context.
Inherited an underperforming Autograph Collection property with brand-loyal guest base but declining satisfaction scores and local relevance.
ShapeComplete operational reset: service standards, F&B repositioning, team culture transformation. 6-week community relaunch that reintroduced the property to local market.
SellU.S. News #1 Hotel in Iowa—consecutive years. Business of the Year 2025 within 9 months of arrival. External validation of systematic approach.
Historic hotel had lost connection with local community. Perceived as "for visitors only."
Shape6-week programming blitz: rooftop parties, live music series, F&B popup concepts, community open houses. Made it impossible for locals to ignore.
Sell2,000+ attendees across campaign. $200K+ F&B revenue. Permanently shifted perception from visitor hotel to community gathering place.
Seasonal demand patterns creating revenue volatility. Need for programming that drives midweek and shoulder-season occupancy.
Shape12-month activation calendar with monthly themes. Tentpole events anchoring each quarter. Weekly programming driving repeat local visits.
Sell$1M+ in activation-driven revenue. Year-round demand generation. Reduced seasonal dependency through systematic programming.
Industry-wide staffing crisis. 50% average turnover. Constant recruiting and training costs eroding margins.
ShapeCulture-first approach: clear advancement paths, transparent communication, genuine recognition, team ownership of guest experience.
Sell80% retention rate. Reduced recruiting costs. Experienced team delivering consistent service. Culture as competitive advantage.
The Programming
Twelve months anchored to the Academy calendar, Chesapeake seasonality, and Graduate's nostalgic spirit.
Vibe: Plebe Winter Resilience (The "Dark Ages")
Special: "The Warm-Up" — Hot Toddies and Irish Coffees by the fire in the Lobby
Activation: "The Atrium Cinema" — Projecting classic Navy films in the massive indoor atrium
Tentpole: "Resolution Brunch" — High-end recovery brunch to start the year
Vibe: Old School Romance
Special: "Sealed with a Kiss" — Custom stationery stations in Poindexter for writing home
Activation: "Library Love Stories" — Acoustic sets in the Poindexter Coffee library
Tentpole: "The Sweetheart Dinner" — Prix-fixe Valentine's menu at Trophy Room
Vibe: Maryland's State Sport
Special: "The Stick Check" — Local craft beer buckets during televised Lax games
Activation: "Shamrock on West" — Extending St. Patrick's festivities from the street into the hotel
Tentpole: "Spring Breakout" — Patio opening party as the weather breaks
Vibe: The Annapolis Cup (Croquet)
Special: "The Gatsby" — Gin Rickeys and Mint Juleps
Activation: "The Wicket Widget" — Pre-game croquet set up in the courtyard before the walk to St. John's
Tentpole: "The After-Wicket" — Official post-match party for the "Johnnies" and Mids
Vibe: Honoring First Responders & Military
Special: "The Hero's Pour" — A portion of proceeds from a specific tap goes to local First Responder charities
Activation: "Red, White & Blue Happy Hour" — Weekly socials inviting local police/fire/EMT
Tentpole: "Commissioning Week Basecamp" — The hub for families in town for graduation
Vibe: Induction Day (I-Day)
Special: "The Send-Off" — Comfort food menus for emotional families dropping off their kids
Activation: "The 5:30 Club" — Supportive happy hour for parents after the final goodbye at Alumni Hall
Tentpole: "Solstice on West" — Celebrating the longest day of the year on the patio
Vibe: Independence Day in the Capital
Special: "The Patriot" — Red, White, & Blue frozen drinks
Activation: "The Front Porch" — Patio as VIP seating for the First Sunday Arts Festival on West St
Tentpole: "Crab & Queer" — Mid-summer Maryland Crab Feast on the patio
Vibe: Peak Maryland Summer
Special: "Orange Crush Month" — The official drink of Annapolis, done 5 different ways
Activation: "Plein Air" — Partnering with Arts District painters to set up easels in the lobby/atrium
Tentpole: "Dog Days" — Massive pet-friendly event (Graduate loves dogs)
Vibe: Navy Football Returns
Special: "The Tailgate" — Elevated cooler packages guests can walk to the stadium (1 mile West)
Activation: "The March" — Organizing a guest walk from the hotel to the stadium
Tentpole: "The Home Opener" — Massive ballroom watch party for those without tickets
Vibe: Boat Shows & Haunted History
Special: "Captain's Call" — Rum-forward cocktail menus
Activation: "Ghost of John Paul Jones" — Haunted history tours starting in the lobby
Tentpole: "The Captain's Quarters" — Quiet, upscale retreat for Boat Show buyers escaping the harbor chaos
Vibe: Army-Navy Spirit
Special: "Beat Army" — Themed menu items mocking the rival branch
Activation: "Spirit Spot" — Letter writing station to deployed troops
Tentpole: "Thanksgiving Homecoming" — A place for locals to gather ("Drinksgiving")
Vibe: A Nautical Holiday
Special: "Lights on the Bay" — Hot Cocoa to-go for the drive to Sandy Point
Activation: "Midnight Madness" — Partnering with West Street retail for late-night shopping events
Tentpole: "The Anchor Drop" — New Year's Eve nautical style
The Methodology
Every property I've transformed has been built on three strategic pillars. At Graduate Annapolis, these pillars are anchored to the Naval Academy's traditions and the Chesapeake's culture.
Naval Academy programming that makes Graduate Annapolis the unofficial living room for Midshipmen families. I-Day hospitality suites. Commissioning Week headquarters. Parents Weekend watch parties. Every Academy milestone becomes a revenue opportunity.
Chesapeake culture as a programming foundation. Crab feasts. Oyster nights. Sailing season partnerships. Wednesday Night Racing watch parties. The waterfront isn't just location—it's content.
Army-Navy as the ultimate tentpole. Pre-game brunches. Watch parties. "Beat Army" cocktails. The biggest rivalry in college sports, and Graduate Annapolis at the center of Navy Nation's celebrations.
The System
The Proof of Concept
Right now, I'm executing a year-long partnership with partners like John Deere around America's 250th anniversary—proving this isn't theory. It's how I operate.
Monthly programming themes. Corporate sponsorship integration. Community engagement at every level. The same systematic approach I'd bring to Graduate Annapolis, anchored to the Naval Academy's traditions instead of the nation's founding.
Annapolis was briefly the U.S. capital. George Washington resigned his commission here. The Naval Academy has trained officers since 1845. History isn't just backdrop—it's programming gold.
Autograph Collection to #1 in Iowa. Community relaunches that draw thousands. Teams that stay. I'd welcome the opportunity to discuss how I can help write Graduate Annapolis's next chapter.
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